1. Computer Won’t Turn On

• Solution: Ensure the power cable is securely plugged in. Try a different power outlet. If it’s a laptop, ensure the battery is charged.
• Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

2. Computer Freezes

• Solution: Press Ctrl + Alt + Delete and try to end the non-responding program. If that doesn’t work, restart the computer.
• Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

3. Slow Performance

• Solution: Close unnecessary programs, restart the computer, and run a disk cleanup. Check for malware with an antivirus program.
• Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

4. No Internet Connection

• Solution: Ensure Wi-Fi is turned on, reboot your router, and check if other devices are connected.
• Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

5. Blue Screen of Death (BSOD)

• Solution: Restart your computer. Check for hardware issues or update drivers and Windows.
• Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

6. Overheating

• Solution: Ensure the computer is well-ventilated, clean the fans, and avoid using it on soft surfaces.
• Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

7. Unusual Noises

• Solution: Ensure all cables are securely connected, check the fans for dust, and ensure there are no loose components.
• Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

8. Keyboard or Mouse Not Working

• Solution: Check the connection, replace batteries if wireless, and try using a different USB port.
• Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

9. Computer Running Hot

• Solution: Check for dust buildup around vents and fans. Place the computer on a hard, flat surface.
• Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

10. No Display on Monitor

• Solution: Ensure the monitor is powered on and securely connected to the computer. Try another monitor or cable if possible.
• Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

11. Program Crashes or Won’t Start

• Solution: Restart the computer, update the software, and reinstall the program if necessary.
• Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

12. Computer Won’t Boot

• Solution: Check that all cables are connected. Try booting in Safe Mode, or use a bootable USB drive to access system recovery options.
• Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

13. Strange Pop-ups or Ads

• Solution: Run a full antivirus and anti-malware scan. Avoid clicking on suspicious links or ads.
• Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

14. No Sound

• Solution: Check the volume settings, ensure the speakers or headphones are properly connected, and update audio drivers.
• Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

15. Unable to Install or Update Software

• Solution: Ensure you have administrative rights, check available disk space, and disable antivirus temporarily if necessary.
• Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

16. USB Device Not Recognized

• Solution: Try a different USB port, check the device on another computer, and update USB drivers.
• Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

17. Printer Not Working

• Solution: Check the printer’s connection, restart it, and ensure it’s set as the default printer. Update drivers if necessary.
• Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

18. Wi-Fi Drops Frequently

• Solution: Reboot the router, move closer to it, or try changing the Wi-Fi channel.
• Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

19. Browser Issues (Slow, Won’t Load Pages)

• Solution: Clear cache and cookies, disable browser extensions, and ensure the browser is up-to-date.
• Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

20. File Won’t Open

• Solution: Ensure you have the correct software to open the file and check if the file is corrupted.
• Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

21. Disk Space Full

• Solution: Delete unnecessary files, uninstall unused programs, and empty the Recycle Bin.
• Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

22. External Hard Drive Not Detected

• Solution: Try a different USB port, check the disk in Disk Management, and ensure the drive is formatted.
• Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

23. Unable to Connect to Network Drives

• Solution: Check network connections, ensure the drive is mapped correctly, and verify network permissions.
• Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

24. Random Shutdowns

• Solution: Check for overheating, ensure all cables and components are securely connected, and run a full virus scan.
• Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

25. Battery Not Charging

• Solution: Ensure the charger is working, check the charging port for debris, and try a different power outlet.
• Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

26. Cannot Connect to Bluetooth Devices

• Solution: Ensure Bluetooth is enabled, remove the device and try reconnecting it, and check for driver updates.
• Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

27. Windows Updates Failing

• Solution: Run Windows Update Troubleshooter, ensure there’s enough disk space, and try updating in Safe Mode.
• Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

28. Can’t Print from Specific Application

• Solution: Ensure the correct printer is selected in the application, update the printer driver, and try printing from another application.
• Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

29. Can’t Access Certain Websites

• Solution: Clear browser cache, try using a different browser, and check if the website is down.
• Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

30. Corrupt Files

• Solution: Use the Windows System File Checker tool (sfc /scannow), and attempt to restore from a backup.
• Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

31. Email Not Sending or Receiving

• Solution: Check your internet connection, ensure your email settings are correct, and try disabling the firewall temporarily.
• Note: If this information did not resolve your problem, feel free to book an appointment for one of our
  • technicians to assist you.

  32. Touchpad Not Responding

  • Solution: Ensure the touchpad isn’t disabled, update drivers, and check touchpad settings in Control Panel.
  • Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

  33. System Restore Not Working

  • Solution: Check if System Restore is enabled, try restoring in Safe Mode, and free up disk space.
  • Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

  34. Computer Making Clicking Noises

  • Solution: Backup your data immediately as this may indicate a failing hard drive. Replace the hard drive if necessary.
  • Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

  35. Software Compatibility Issues

  • Solution: Ensure your operating system is compatible with the software. Try running the program in compatibility mode.
  • Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

  36. Time and Date Incorrect

  • Solution: Check your time zone settings and replace the CMOS battery if the problem persists.
  • Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

  37. Unable to Access Safe Mode

  • Solution: Hold down the Shift key while restarting, or use a recovery drive to access Safe Mode.
  • Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

  38. VPN Connection Issues

  • Solution: Ensure the VPN is properly configured, restart the VPN client, and check your network connection.
  • Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

  39. Files Disappearing

  • Solution: Check the Recycle Bin, use file recovery software, and ensure the files weren’t accidentally moved.
  • Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

  40. Unable to Open Email Attachments

  • Solution: Ensure you have the correct program to open the file and check if the file is corrupted.
  • Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

  41. Password Not Working

  • Solution: Check Caps Lock, ensure you’re entering the correct password, and try resetting it if necessary.
  • Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

  42. Disk Drive Not Ejecting

  • Solution: Try the manual eject button, ensure the disk isn’t in use, and reboot the computer.
  • Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

  43. Webcam Not Working

  • Solution: Ensure the webcam is enabled, update drivers, and check the privacy settings in the operating system.
  • Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

  44. Battery Draining Quickly

  • Solution: Lower screen brightness, close unnecessary apps, and disable Wi-Fi or Bluetooth when not in use.
  • Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

  45. No Network Available

  • Solution: Ensure the network cable is connected or Wi-Fi is enabled, and reboot the router.
  • Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

  46. Spilled Liquid on Keyboard

  • Solution: Immediately turn off the computer, unplug it, and let it dry completely. Consider professional cleaning.
  • Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

  47. Error Messages on Startup

  • Solution: Take note of the error message, search online for solutions, and consider booting into Safe Mode.
  • Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

  48. Display Flickering

  • Solution: Check the monitor cable connections, update the display drivers, and adjust the refresh rate.
  • Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

  49. Unable to Connect to External Monitor

  • Solution: Check the connections, ensure the correct input is selected on the monitor, and update the graphics drivers.
  • Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.

  50. No Power to USB Devices

  • Solution: Try a different USB port, ensure the device is working on another computer, and check for power settings in the BIOS.
  • Note: If this information did not resolve your problem, feel free to book an appointment for one of our technicians to assist you.